HeySlide

Privacy Policy

Effective as of 7th September 2024

1. Introduction

HeySlide is an independent platform for creating presentations. We understand that your privacy is important and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our websites and uses our platform, and only collect and use information in ways that are consistent with your rights and obligations under applicable laws.

This Policy describes how HeySlide Technology Inc. ("HeySlide", "our", "we", "us") collects, uses and discloses personal information about you when you use our websites (https://www.heyslide.app and https://app.heyslide.app) ("Site"), and our application programming interfaces, software, tools, data and documentation offered on the Site (collectively, “Services”). For purposes of this Privacy Policy, HeySlide is the data controller of your information, and “you” and “your” means you, the person using the Services.

Please read this Privacy Policy carefully and ensure that you understand it. By using any of our Services, you agree to this Privacy Policy and our collection, use and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, you must stop using our Services immediately.

2. Scope – What Does This Policy Cover?

This Privacy Policy applies only to our collection and processing of information about users of the Services, including individuals who access and use the Services on behalf of a business customer.

This Privacy Policy does not apply to our collection and processing of information on behalf of customers of our enterprise or business offerings, which is governed by our customer contracts. If you have questions about the use of information by a business customer, please reach out to the relevant customer directly.

This Privacy Policy also does not extend to any websites or platforms operated by third parties that are linked to our Site (whether we provide those links or other users share them) nor does it apply to content, data, applications or materials from third parties, including other users. We are not responsible for the privacy or security of, or information found on, these sites or platforms, or the accuracy, completeness or reliability of third-party materials, and have no control over how your information is collected, stored, or used by other websites. We advise you to check the privacy policies of any third party website or platform before providing any information to them. Our inclusion of any links to third party websites or platforms does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

3. What Information Do We Collect?

We collect certain information about you from different sources, as described in this section.

A. Information You Provide to Us

Account Creation: When you create an account or otherwise use the Services, we collect information such as your name, email address, password, role within your team or enterprise, and an optional profile photo.

Your Communications with Us: We collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications.

Payment Information: When you choose to subscribe for Personal, Team, or Enterprise plans on the Services, we will collect payment information allowing you to pay us. We use third-party payment providers to process payments on the Services. We may receive information associated with your payment information, such as billing address and transaction information, but we do not directly store payment information on the Services.

Surveys: We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.

Interactive Features: We may offer interactive features such as forums, blogs, chat and messaging services, and social media pages. We and others who use our Services may collect the information you submit or make available through these interactive features. Any content you provide via the public sections of these features will be considered “public” and is not subject to the privacy protections referenced herein. By using these interactive features, you understand that the personal information provided by you may be viewed and used by third parties for their own purposes.

Registration for Sweepstakes or Contests: We may run sweepstakes and contests. Contact information you provide may be used to inform you about the sweepstakes or contest and for other promotional, marketing and business purposes.

Conferences, Trade Shows, and Other Events: We may attend conferences, trade shows, and other events where we collect personal information from individuals who interact with or express an interest in the Services.

B. Information Collected Automatically

Automatic Data Collection: We keep track of certain information about you when you visit and interact with any of our Services. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information (including inferred location based off of your IP address), Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, information about how you interact with the Services, including the frequency and duration of your activities, and other information about how you use the Services. Information we collect may be associated with accounts and other devices.

Cookies, Pixel Tags/Web Beacons, and Analytics Information: We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. Technologies are essentially small data files placed on your devices that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services.

Analytics: We may also use third-party service providers to collect and process analytics and other information on our Services. These third-party service providers may use cookies, pixel tags, web beacons or other storage technology to collect and store analytics and other information. They have their own privacy policies addressing how they use the analytics and other information and we do not have access to, nor control over, third parties’ use of cookies or other tracking technologies.

C. Information from Other Sources

We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as a social networking site or a third-party login service, we may collect information about you from that third party that you have made available via your privacy settings.

4. How Do We Use Your Information and for what Purpose?

We use your personal information to provide you with the best possible products and services. Depending on the country in which you are located, we will only process your Personal Data based on a valid legal ground. Below we list purposes and appropriate legal grounds for processing:

  • Providing and managing your Account, and access to and use of our Services. It is necessary to perform our obligations under the services agreement between you and us.
  • Personalizing and tailoring your experience with our Services, including surfacing recommendations, enabling you to create Output and generating such output for you. It is necessary to perform our obligations under the services agreement between you and us.
  • Providing customer support, responding to communications from you, sending you emails that you have subscribed to or announcements relating to your account.
  • Providing customer support, responding to communications from you, sending you emails that you have subscribed to or announcements relating to your account. It is necessary to perform our obligations under the services agreement between you and us.
  • Understanding the usage of our services, to understand trends and preferences, to improve and repair errors in the services, and to develop new products, services, features, and functionalities. We have a legitimate interest in using your Personal Data for the purpose of understanding usage.
  • Enhancing the safety and security of our Services, such as conducting troubleshooting, data analysis, testing, evaluation and system reporting. We have a legitimate interest in using your Personal Data for the purpose of ensuring security and safety.
  • Complying with applicable legal obligations, enforcing our contractual arrangements and policies, and protecting or defending the Services, our rights and the rights of our users or others. We may need it to comply with a legal obligation, for instance to comply with court order.
  • Enforcing our contractual arrangements and policies, and protecting or defending the Services, our rights and the rights of our users or others. We have a legitimate interest in using your Personal Data to safeguard our contracts and legally recognized interests.
  • Sending you marketing communications, including news and offers on our products or services (with your permission/consent or where otherwise permitted by applicable law). Unless permitted by law, we will not send you unsolicited marketing communications. We will also take all reasonable steps to ensure that we comply with our obligations under applicable email marketing laws. You can unsubscribe from our emails at any time by using the unsubscribe function in the email communication to you, or upon manual request to privacy@heyslide.app. We will remove your email address from our subscriber list upon receipt of such a request.

5. Cookies and Other Tracking Technologies

As described above, the Site and Services may use certain Tracking Technologies to collect Usage Data, including first-party Tracking Technologies (those placed directly by us and are used only by us) and third-party Tracking Technologies (those placed by websites, services and/or parties other than us). These Tracking Technologies include those provided by Google Analytics, Amplitude, Datadog, DoubleClick and Meta.

Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. While you do not have to allow us to use Tracking Technologies, they do enable us to continually improve our Services, making it a better and more useful experience for you.

If you so choose, you can choose to disable or delete cookies in your Internet browser at any time. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. For further details, please consult the help menu in your internet browser or the documentation that came with your device. Disabling or deleting cookies may cause some of the Services to work incorrectly, and you may lose any information that enables you to access our Site more quickly and efficiently, including login and personalization settings. While your browser may allow you to transmit a “do not track” / “opt-out preference” signal or other mechanism for exercising choices regarding the collection of information by Tracking Technologies, like many websites, our website is not designed to respond to such signals.

6. How Long Do We Store Your Information?

We only keep your personal information for as long as we need to provide our products and services as described in this Privacy Policy and/or for as long as we have your permission to keep it. In determining the length of time we retain information, we consider various criteria, including whether we need the information to continue to administer your account, provide the Services, maintain output and content that you have generated, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property and products. We conduct reviews when appropriate to ascertain whether we still need to keep your information.

If you submit a request to delete your information, we strive to take steps to delete that information within 30 days of your request, unless we are required or permitted to retain such information under applicable law. For additional information, see “Summary of Your Rights” below.

7. How Do We Secure Your Information?

Data security is of great importance to us, and to protect your personal information, we have put in place suitable physical, electronic, and managerial procedures designed to safeguard and secure personal information collected through our Site.

Notwithstanding any security measures that we take, it is important to remember that the transmission of data via the Internet may not be completely secure, and we cannot guarantee that the collection, transmission and storage of data will always be secure. Please take suitable precautions when transmitting data via the Internet to us.

In addition, if you choose to register an account with us, you are responsible for keeping your account credentials safe. We recommend that you do not share your access details with anyone. If you believe your account has been compromised, please contact us immediately.

8. Summary of Your Rights

When you submit information via our Site, you may be given options to restrict our use of your information. We aim to give you strong control on our use of your information. Depending on where you live, you may have certain rights in relation to your personal information. However, these rights are not absolute, and may only apply in certain circumstances.

  • Access. You may have the right to request access to the information we hold about you, how we use it, and who we share it with.
  • Delete.You may have the right to request that we delete information we hold about you.
  • Correct.You may have the right to request that we correct inaccurate information we maintain about you.
  • Opt out of targeted advertising.You may have a right to opt-out of the processing of your information for the purposes of targeted advertising. For more information, please see the “Cookies and Other Tracking Technologies” section above.
  • Portability.You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party.
  • Restriction of processing to storage only.You may have the right to ask us to stop, suspend or restrict our processing of personal information.

To submit a request to exercise any of the foregoing rights, please contact us using the details set out in the “Contacting Us” section below.

9. Children's Privacy

Our Services are not intended for minors under the age of 18, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian of a child under 13 years old who has provided us with personal information, please contact us at privacy@heyslide.app. If we become aware that we have unknowingly collected personal information from a child under age 13, we take steps to remove that information from our servers.

10. Social Features

Certain features of the Services allow you to initiate interactions between the Services and third-party services or platforms, such as YouTube, TikTok, Instagram and email integrations (“Social Features”). Social Features include features that allow you to access our pages on third-party platforms, and from there “like” or “share” our content, or to access our Services through a login integration. Use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service. For more information, see the section below.

11. Subprocessors and Third-Party Websites And Materials

As described above, we are not responsible for the privacy or security of, information found on, or any practices employed by any third-party applications, websites, or services linked to or from our Service. Although we may provide links to third-party websites or platforms, or display content, data, applications or materials from third parties, our Privacy Policy does not apply to those third-party sites or materials, and your browsing and interaction on any third-party site, application, or service, including those that have a link on our Services, are subject to that third party's own terms and policies.

12. Changes to our Privacy Policy

We may change this Privacy Policy from time to time, in which case we will update the “Effective” date at the top of this Privacy Policy and post the updated Privacy Policy on our Site. If we make material changes to the way in which we use personal information collected about you, we will use commercially reasonable efforts to notify you and take additional steps as required by applicable law. We recommend that you check this page regularly to keep up-to-date. If you do not agree to any updates to this Privacy Policy, please do not use or access any of the Services.

13. Contacting Us

If you have any questions about our Services or this Privacy Policy, please contact us by email at privacy@heyslide.app.

Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you. If you think we have infringed applicable data privacy or protection laws, you can complain to your local data protection supervisory authority in which you are based or where you think we have infringed data protection laws. Of course, we hope you will contact us first so we can resolve any issues.